posted
I bought one of the flatscreens in early Jan. from Carrefour - Alex. It is now not working. I have searched for who services these and can only find Raya in Cairo. Called them and they said I have to take it to them in Cairo or else return it to Carrefour..DUH Carrefour in Alex is closed!
Anyone know of someplace else I can call to fix it, or replace it? Taking it to Cairo is impossible for me at this time.
Posts: 3291 | From: I DO believe in Karma! | Registered: Apr 2002
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posted
Well, Are you sure that the electricity cable is well connected ?
Those TVs are difficult to stop working. They give you 3 years warranty because they are pretty sure It is 99.999 % without any error.
Posts: 277 | Registered: Aug 2010
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What happens is that lines start appearing through the screen, then the color starts to fade, and eventually the screen goes black and this horrible screaching noise begins. Won't even shut off with the remote, I have to unplug it from the wall. This usually occurs after it's been on for a couple of hours.
Posts: 3291 | From: I DO believe in Karma! | Registered: Apr 2002
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This is strange for me. May be this due to electricity variation or excessive heat. What model of Benq is the TV?
Posts: 277 | Registered: Aug 2010
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-------------------- your ass is so tight when you fart only a dog can hear it.when you queef only a cat can hear that one. Posts: 9776 | From: You like If only mosquitoes sucked fat instead of blood. | Registered: Jul 2007
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I looked up and there is no similar reported cases for the model MK2442 .
I tried to find benq egypt support website but the Benq site gives me an error message.
In this case, Try to find any TV shops near your place and ask the responsible person for place you can repair TV or a telephone number of a skilled worker that can repair it. I am sure You will be guided.
Posts: 277 | Registered: Aug 2010
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Well, my good news for the day. I called IBS and they referred me to Raya..lol. I spoke to the man again at Raya and said I needed to speak to a manager about this. To my unexpected and pleasant suprise, the manager called me back in less than 2 hours and said he will send a new tv by car to me within 3 days. GOD BLESS!
@Tareq - Thanks for trying to help Posts: 3291 | From: I DO believe in Karma! | Registered: Apr 2002
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